About Us
ISSS provides immigration advising services and programming to Illinois State University international students and scholars. We are also the unit in charge of complying with Department of Homeland Security (DHS) mandatory reporting obligations for F-1 and J-1 visa holders.
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Stop By
Find us in 244 Fell Hall
Hours
Monday-Friday
8 a.m. – 4:30 p.m -
Contact Us
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Mailing Address
Illinois State University
Office of International Engagement
Campus Box 6120
Normal, IL 61790-6120
Services provided include
- Advise students and scholars on complex U.S. immigration law
- Connect students and scholars to other campus resources
- Provide workshops and programming about various immigration-related topics
- Work to educate the campus community on U.S. immigration policy and intercultural issues
- Foster and cultivate partnerships worldwide to promote intercultural exchange
Student Help Ticket
Currently Enrolled Students:
International Student Help Ticket
Graduated Students on OPT/STEM:
Post-Completion Student Help Ticket
ISSS Advising Services
ISSS looks forward to helping you achieve your goals at Illinois State! We are here to provide support and help you succeed, and we offer a variety of ways for you to get in touch with us and ask questions or voice your concerns.
General Questions
Have a general question and need help finding the answer? Try these resources!
Search Tool
Found in your ISSS Portal Control Center
Request Inquiry
Found in your ISSS Portal Control Center
If you still have questions after utilizing the above resources, you can submit an International Student Help Ticket or give us a call during regular office hours.
Express Advising
ISSS offers virtual or in-person Express Advising for quick questions (10 minutes or less).
How to Join:
In Person: Come to the front desk of 244 Fell Hall and sign in at the kiosk
Virtual/Remote:
Click here during virtual Express Advising to be added to the virtual queue.
Join express advising for quick questions about:
- Change of Level
- CPT
- OPT
- I-20 Extension
- ISSS Hold on Account
- On-Campus Employment
- SSN
- Reduced Course Load (RCL)
- STEM Extension
- Transfer Out
- Travel
- Visa Issues
Advising Appointments
Appointments are for more complex issues and are scheduled for 30 minutes.
Scheduled advising appointments are for topics such as:
- Change of Status to F-1
- Reinstatement
- Violation of Status
- Medical RCL or Withdrawal
- Personal Issues
- Dismissal/Suspension
To request an appointment, you must first log in to the ISSS Portal and click on the Search Tool in your Control Center. After you submit your Search Tool questionnaire, a staff member will contact you within three business days to schedule your appointment.
ISSS Requests
All ISSS requests can be found by logging in to the ISSS Portal and clicking on your Control Center. If you have submitted a request, it will be processed in the order in which it was received. Please allow up to 10 business days for processing. You can view the current status of any pending request in your ISSS Portal. You will be contacted when your request has been processed or if more information is needed.
Have a question about an ISSS Request?
You can make a request by selecting the Request Inquiry option in your ISSS Portal Contol Center. Submit a Request Inquiry if:
- You aren't sure which request to submit.
- You have questions about how to fill out a request you have recently started.
- You need to update a request you have already submitted.
- You don't see the request you want in your Control Center.
- It has been more than 10 business days and your request has not been processed.
International Student and Scholar Services Staff
Aubrey Wagoner
Program Director, International Student and Scholar Services
Office: 244C Fell Hall
Tyler Yozze
Advisor, International Student and Scholar Services
Office: 244D Fell Hall
Nicole Pudlo
Advisor, International Student and Scholar Services
Office: 244A Fell Hall